Privacy Policy

Effective Date: 7/18/25

TourSeniorLiving.com (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit https://www.tourseniorliving.com (the “Site”). This policy complies with the California Consumer Privacy Act (CCPA) and applies to all users, with specific rights granted to California residents.

By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Identifiers

Name, email address, phone number

Internet Activity

Browsing history, IP address, interaction data

Geolocation Data

General location based on IP

Commercial Information

Inquiry history, placement activity

Audio Information

Call metadata (if calls are routed or recorded)

Inferences

Preferences based on site usage

We do not collect sensitive personal information as defined by CCPA (e.g. SSN, financial account numbers).

2. Sources of Information

We collect personal information from the following sources:

Directly from you (via forms, emails, or calls)

Automatically via cookies and analytics tools

From your interactions with partner communities on the platform

3. How We Use Your Information

We use your personal information for the following business purposes:

To respond to your inquiries and connect you with senior living communities

To provide and improve our services

To communicate with you, including promotional emails (you may opt out)

To track the performance of our services and referral outcomes

To comply with legal obligations and prevent fraud

4. Sharing of Personal Information

We may share your information with:

Senior living communities you express interest in

Service providers (e.g. CRM tools, analytics platforms, hosting providers)

Legal or regulatory authorities, if required by law

We do not sell your personal information for monetary value.

5. Your CCPA Rights (California Residents Only)

If you are a California resident, you have the right to:

Know the categories and specific pieces of personal information we have collected about you

Delete personal information we’ve collected from you (with exceptions)

Opt Out of Sale of your personal information (we do not currently sell information)

Non-Discrimination for exercising your privacy rights

You may exercise these rights by contacting us at:

📧 Email: [email protected]

📞 Phone: 559-433-5159

We may need to verify your identity before processing your request.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data, personalize your experience, and improve our website. You can control cookie preferences in your browser settings.

7. Data Security

We use industry-standard measures to protect your personal information from unauthorized access or disclosure. However, no method of internet transmission is completely secure.

8. Data Retention

We retain your information only as long as needed to provide services and for legitimate business or legal purposes.

9. Children’s Privacy

This Site is not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before engaging with them.

11. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted with a revised “Effective Date.” Your continued use of the Site constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data rights, please contact us:

Tour Senior Living

📧 Email: [email protected]

📞 Phone: 559-433-5159

🌐 Website: https://www.tourseniorliving.com